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Revenue Cycle Information Technology

RCC believes that today’s organizations must move beyond the fragmented silo approach to revenue cycle technology so common in healthcare. These silos exist at the functional level where departments like Patient Access, Health Information Management, Case Management, and Patient Accounting function as separate entities with little or no linkage to an overriding systemic vision. These silos exist at the technological level as well, where very little of the integration so common in the retail or banking industries has cross-pollinated into healthcare finance.

Today’s healthcare organizations are using a plethora of technologies to reduce costs and improve service delivery. When implemented as stand-alone applications, these technologies are helping organizations realize generally good results.

However, when implemented as components of an innovative revenue cycle vision, the overall results should be greater than the sum of the individual parts.

Technology Services

Existing Technology Optimization
Too often, tremendous value is wasted when application features and functions are either poorly implemented or go altogether unused. Using Audit-RC™, RCC will identify the misused or unused features and functions that can add value to your revenue cycle technology investment today.
Technology Implementation
When the time does arrive for replacing last-generation applications with next generation systems, RCC’s revenue cycle technology experts can help you navigate the increasingly complex array of vendor options by:
• Providing “state-of-the-industry” education to your selection team
• Working collaboratively to help build an integrated design for a new solution
• Building the RFP and helping to select a vendor of choice
• Helping to negotiate vendor contracts that protect your organization from overstated vendor claims and suboptimal project execution
Technology Assessment
Technology Gap Analysis Reporting
Technology Acquisition and Coverage
Technology Usage
Technology Optimization
Technology Integration
Technology Innovation


Challenge
Solution
Expansion
Challenge
Doing the right thing, at the right time to leverage your technology

Far too often, healthcare organizations look to acquire new technologies without fully leveraging the capabilities of existing applications. This can occur for a number of reasons. In some cases, revenue cycle leaders are not aware of dormant technical capabilities, particularly when not involved in initial system selection processes. In others, suboptimal system implementation experiences may have led to technology “feature abandonment”.

Solution
Existing Technology Optimization

RCC technology optimization consultants will first deploy Automate-RC™ to evaluate the tools you currently have in-house to:

  • Identify unused functionality
  • Estimate the return on investment (ROI) from enabling unused features
  • Examine additional ROI from implementing lagging versions, modules or upgrades
  • Implement controls to ensure that features are used as designed
  • Explore innovative uses of existing capabilities to solve problems without purchasing new software
Expansion
New Technology Acquisition

When the time does arrive for replacing last-generation applications with next generation systems, Coalition revenue cycle technology experts can help you navigate the increasingly complex array of vendor options by:

  • Providing state-of-the-industry education to your selection team
  • Working collaboratively to help build an integrated design for a new solution
  • Building the RFP and helping to select a vendor of choice
  • Helping to negotiate vendor contracts that protect your organization from overstated vendor claims and suboptimal project execution
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